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Privacy Policy

Privacy Policy

This Privacy Policy explains how Diary Wagon handles personal data for the website diarywagonpencil.click and related course services. It describes what we collect, how we use it, when we share it, and the choices available to users.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
01 · Purpose

How We Use Data

We use personal data to provide and manage accounts, process enrollments, deliver course content, communicate with users, respond to inquiries, maintain security, prevent misuse, improve site performance, analyze basic usage trends, and meet legal or accounting obligations. We may also use data to troubleshoot technical issues and to keep records of transactions and support activity.

Processing is limited to purposes that are relevant to operating the website and delivering courses.
02 · Sharing

Service Providers and Partners

We may disclose personal data to hosting, analytics, payment, communication, security, and other operational providers that support the site and course delivery. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures. We do not authorize them to use the data for their own independent purposes unless separately disclosed to users.

Service providers receive only the information needed to perform their assigned functions.
03 · Legal basis

Legal Disclosures

We may share personal data with public authorities, courts, or other parties when required by law or when we believe disclosure is needed to respond to lawful requests, investigate fraud or security issues, enforce our terms, or protect the rights, property, or safety of Diary Wagon, our users, or others.

Disclosure may occur when necessary to comply with law, enforce terms, or protect rights and security.

Users may have the right to request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Users may also object to some uses of their data where the law provides that option. If a request cannot be fully granted, we will explain the reason where appropriate.

Available rights may vary depending on the nature of the request and applicable law.

To make a privacy request, users should provide enough information for us to identify the relevant records and confirm the requestor's identity. We may ask for additional details before acting on a request. Some requests may be limited by legal obligations, security needs, or the rights of others.

Requests are reviewed after identity verification and handled within a reasonable period.

Retention periods depend on the type of information and the reason it was collected. Account records are kept while the account remains active and for a reasonable period afterward. Transaction, security, and support records may be retained longer where needed for accounting, dispute handling, fraud prevention, or compliance. When data is no longer required, we delete it, anonymize it, or store it in a restricted form until deletion is possible.

We keep data only for as long as needed for the stated purpose or to meet legal and operational requirements.

The updated version will apply from the date it is posted unless a different effective date is stated. Where changes are material, we may provide additional notice through the site or other reasonable means. Continued use of the site after an update means the revised policy will apply to future processing.

We may revise this policy when our practices, services, or legal obligations change.

Contact Information

Email contact
feedback@diarywagonpencil.click
Telephone contact
+62 811-475-390
Mailing address
Gang Haji Hasan 67, Depok District, West Java 16433
Privacy inquiries

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page
01Data Collected

Data We Collect

We may collect identifiers such as name and contact details, account and profile information, course enrollment details, payment-related records, communications sent to us, and technical data such as device type, browser information, log data, and usage activity. We do not seek to collect sensitive personal data unless it is needed for a specific service or is voluntarily provided by the user.

The categories of data collected depend on how users interact with the site and course features.
02Collection Sources

How We Collect Data

We receive personal data when users create an account, enroll in a course, submit forms, contact us, or otherwise use the site. We also obtain limited technical and usage data through cookies, analytics tools, security tools, and similar technologies. In some cases, we receive information from payment processors, hosting providers, or other operational partners that support the service.

Information may come directly from users, from automated systems, or from service providers involved in site operation.
03Cookie Types

Types of Cookies Used

We may use session cookies that expire when the browser is closed and persistent cookies that remain for a limited period. These cookies may support login sessions, site preferences, security features, and traffic analysis. We do not use cookies to collect more information than is reasonably needed for those purposes.

Cookie use is limited to functional, preference, and basic analytics purposes.
04Cookie Controls

Cookie Controls

We use standard cookie controls to support site operation, remember preferences, and measure basic performance. Users can usually block or delete cookies through browser settings, and some browsers allow controls for third-party cookies. If cookies are disabled, parts of the site may not function as intended.

Browser settings and device controls can be used to limit or remove cookies, subject to site functionality.